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FAQ

Frequently asked questions

Practical answers on how we engage, how we integrate with systems you already run, results, pricing structure, and how we handle confidential information.

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Getting Started

What does the typical engagement process look like from first contact to delivery?

You contact us or book a free discovery call. We map your current systems, maturity and goals in a 30–45 minute conversation, then send a scoped proposal with phases, timeline, fees and success metrics. After kick-off (and NDA if needed), we deliver in focused sprints with regular review points, and hand over so your internal team owns the work. Optional ongoing support is available if needed. See How we work or Contact us to start.

What internal resources do we need to commit and how long does a typical project take?

You provide access to current policies and data, relevant team members, and decision-making authority. Timeline and intensity are scoped after discovery — they depend on maturity, scope and how quickly stakeholders can engage. We design delivery so your team can sustain the work without a permanent external dependency. See How we work or Contact us for a free discovery conversation.

Integration & Process

How do you integrate with our existing systems, policies and teams?

We map policies, supplier portals, ESG platforms, procurement processes and risk registers first, then design practical overlays — prioritisation matrices, purchasing decision gates, monitoring indicators and escalation protocols — that plug into what you already use. No new platform required. Your teams keep ownership; we supply tools, training and facilitation. See How we work and Services.

How will you help us develop and expand our current HRDD work rather than start over?

Most clients already have social compliance or sustainability activity. We expand it: convert one-off audits into continuous HREDD systems; turn activity logs into Theory of Change and outcome metrics; build internal capacity; and link responsible sourcing into commercial purchasing. Work starts from your existing maturity, not from zero. See How we work and Services.

Do you train our team to run this independently long-term?

Yes. Training and capacity building are built into engagements so your team can run the system after handover. That includes interactive HREDD training tailored to your context, stakeholder workshops, and implementation coaching. See Training & capacity building on Services.

Which frameworks do you align to?

Our work is grounded in the UN Guiding Principles on Business and Human Rights (UNGPs). We also draw on OECD guidance and emerging regimes such as CSDDD where they are relevant to your operating context. Alignment means practical systems consistent with those frameworks — not a guarantee of any particular regulatory outcome. See the Glossary for plain-language definitions of HRDD, UNGPs and related terms.

Results & Pricing

What results have similar clients achieved?

Anonymised composites on our Case studies page show the direction of change practitioners can expect — clearer risk ownership, stronger links between purchasing and responsible sourcing, outcome metrics that fit existing programmes, and internal capacity to run HREDD without starting over. Client names and hard metrics are omitted until approved. See Case studies.

How is pricing structured?

Pricing is scoped after a free discovery conversation. You receive a clear proposal with phases, timeline, fees and success metrics — not a one-size day-rate list. Phases can be staged so investment matches priority work. Contact us to book discovery.

Data & Confidentiality

How do you protect confidential supply-chain and commercial data?

All information you share is treated as confidential. An NDA is available on request before any detailed discussion. Supply-chain and commercial materials are limited to people who need them for the engagement. See the confidentiality section on How we work.

Still have a question about your next step?

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